10 Ways Retail Has Forever Changed After COVID-19

This original article was posted on Business of Home in April of 2020 by William Shoulberg.

The current state of the world represents an unprecedented time in modern human history—unlike anything we have ever experienced (and hopefully, ever will again). And though we remain hunkered down, sequestered from our regular existences, by all indications the light at the end of the tunnel is out there, if barely visible, and we will start to emerge from this suspended state sometime this summer.

For those who make their living in the business of home furnishings retail, by that time things will have fundamentally changed, and being ready for those changes is crucial for rebounding as well as possible. It’s critical to understand how the retail landscape is likely to have transformed when we return to the new normal.